Get in touch.
Questions about plans, storage limits, or how Arktide fits your workflow? Send us a note - a real person reads every email.
For media, partnerships, or studio integrations, mention it in your message and we'll route it to the right person.
Frequently asked questions.
Do my clients need an account to review or download deliverables?
No. Send a private link to a playlist of mixes and your clients can stream, leave notes, and download right from the browser. The page is branded with your logo and links - no sign-up wall in front of the work.
Do you train AI on my files or sell my data?
No. We don't train models on your audio, we don't sell it, and we don't use it for ads. Your work is yours. Files are encrypted at rest and in transit.
What happens to my files if I cancel?
Your files stay where they are and remain readable - you and your team can still stream and download. Uploads and edits pause until you reactivate. Nothing is deleted.
Do you compress or re-encode my audio?
No. Files are stored bit-for-bit. What you upload is exactly what plays back - full resolution, no transcoding.